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Terms And Conditions

1.INTRODUCTION
Furdeco.gr  is an online store of distributing furniture and accessories through the Internet, which belongs to FURDECO ΜΕΠΕ with registered Head Office in Kifisia, 256 Kifissias Ave, with Tax ID 998430893, Tax Office Chalandriou. The visitor / user of this website should carefully read the present terms of use and proceed to visit / use the pages / services of Furdeco.gr  , only if he / she accepts them completely. When entering this website, the visitor / user is presumed to know the terms of use, to accept these terms and to waive any claim whatsoever arising from the visit on Furdeco.gr  . Furdeco.gr   can modify the present terms of use at any time. Visitors / users have to periodically check if there have been changes to present terms of use. After the above mentioned amendment, the use of Furdeco.gr  is considered as an acceptance of the modified terms of use. Furdeco.gr  reserves the right to add, modify and / or remove at any time any item and / or information contained therein, as well as temporarily or permanently suspend part or all of its services without a prior notice at its own discretion.​ In case that one provisions of the present document becomes illegal, invalid or unenforceable that shall not affect the validity or of any other provisions.  Failure by Furdeco.gr   to exercise the rights from the present terms does not imply resignation from these rights. Furdeco.gr  is not responsible for violation of the present terms due to force majeure (indicatively including extreme weather conditions, earthquakes, floods, fires, emergency situations, etc.) The use of this website by the users is at their own risk. The content of this website is not and shall in no way be interpreted as providing advice or direct or indirect inducement to users to proceed to any act. The evaluation of the content of this website is at the discretion of each user, who is responsible for the use of each section of the website. In case of failure to comply with any of the terms of use, the use of Furdeco.gr  . is formally prohibited. 


2. INFORMATION PROVIDED/ PRODUCTS
Furdeco.gr  is committed to the quality, completeness and accuracy of the information listed on this website, regarding the identity of Furdeco.gr, as well as of the services supplied by this website, without prejudice to technical or typographical errors which cannot be foreseen or have occurred unintentionally or due to disruptions of the function of this website because of force majeure.

3. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS - TRADEMARKS
All content of Furdeco.gr  , including pictures, graphics, photographs, designs, texts and generally all files of this website, except for those expressly specified as exceptions (copyrights of third parties, of associates and affiliates) are intellectual property, registered trademarks and service marks of Furdeco.gr   and FURDECO ΜΕΠΕ  and are protected by the relevant provisions of the Greek and European Law and international agreements and treaties. Any copying, modification, alteration, dubbing, configuration, reproduction, distribution, transfer, sale, republication, data transfer to another computer (upload) of any information (in whole, partial or in summary), in any manner, as provided in this website in any manner or means, including sending them to the Internet or distributing information on the Internet, in any other way without the prior written permission of FURDECO ΜΕΠΕ   is prohibited.


4. VISITORS / USERS PERSONAL INFORMATION
FURDECO ΜΕΠΕ   is committed to protect the personal information of visitors / users of Furdeco.gr   website and to comply with the relevant provisions on the protection of personal information (Greek Law 2472/1997 and 3471/2006 for the protection of individuals against the processing of personal information) as applicable at any given moment. That is why information relating to personal information of visitors / users is not collected, unless they voluntarily provide it. It is not necessary to administer personal information in order to navigate in Furdeco.gr  website or access its content, unless the visitor wants to proceed with a purchase or unless a visitor / user wishes to become an Furdeco.gr  member and have access to some offers.  However, if the visitor / user wants to order products and in order that we ensure the ability of communicating with the user and generally for the support, promotion and completion of the trading relationship with the user, it is likely that the user is asked to disclose personal information (such as name, email address, birth date, etc.). The personal information of users are intended exclusively for the completion of the deliveries and for the contracts that will be signed with Furdeco.gr  concerning the delivery of the products, the processing of the commands of the visitors, the design and content improvement of the website and the communication with the visitors for the promotion of the services of the website. When a visitor / user registers on the services of Furdeco.gr  he /she can request to receive, if they wish, newsletters concerning the new products of the e-shop, as well as other existing offers, either from the company or from other collaborating companies through e-mail to the given e-mail address or through promotional-informational message via SMS on their mobile phone. In this case, the visitor / user agrees that the information submitted in Furdeco.gr  is complete, correct, true, accurate and valid and that, if any change occurs, the visitor / user will inform the relevant service of Furdeco.gr  , so that the registered information remain complete, correct, true, accurate and valid. If the user wishes to stop receiving promotional messages, he / she has to visit the contact form of the www. Furdeco.gr  website and express his / her wish. The members are the only ones that are responsible for all of the actions that are made with their personal password, user name, and in generally through their account. Members agree to immediately inform Furdeco.gr   about any unauthorized use of their account and any void and / or possible security breach. Members are solely responsible for the careful use of their account and their formal exit from their account at the end of each use. Furdeco.gr   is not responsible for any damage or injury that may result from members’ inability to respect and follow the present clause. By registering at Furdeco.gr   the user agrees that his personal information will be used by FURDECO ΜΕΠΕ   that is responsible for their processing through automation, either by the company itself or by any other representative person appointed by FURDECO ΜΕΠΕ   to carry out the processing on its behalf. This information (to the extent that is considered personal) is subject to the European and Greek legislation. However, users are advised not to send information they wish to remain confidential via e-mail, because it is possible that third unauthorized parties can read the messages sent by users via the Internet. Registered users and those who provide their personal information on Furdeco.gr  website have the right to request and receive from FURDECO ΜΕΠΕ   the following information: a) all personal information concerning themselves, b) the processing purposes and the possible recipients, c) the update of their personal information that is kept in file, as well as the right to raise any objections concerning their personal information.Registered users have the right to request at any time and without charge the deletion of their information by sending an e-mail at sales@furdeco.gr. The above described disclosure of the personal information of the Furdeco.gr   users constitutes the acceptance of these terms of use concerning their personal information as stated in the present document. If the user does not consent to the above mentioned use of personal information, he /she should not fill in the related fields.

5. SECURITY
Furdeco.gr  makes reasonable efforts to secure users' personal information in strict compliance with safety measures, which can be altered or modified at any time by FURDECO ΜΕΠΕ. Users, however, are informed that sending confidential information through e-mail is not the most secure way of sending messages, as there is a risk that such information might be read by third unauthorized parties.In order to ensure the protection of users’ personal information, Furdeco.gr  uses strong 128  SSL encryption  technology with a certificate from Thawte . With the use of this technology, any data registered by the visitor / user in Furdeco.gr , is encrypted eliminating  any possibility of interception of purchase or identity information during transmission. Finally, the personal security of the user is the password he/ she gives when becoming a member of www. Furdeco.gr  . Furdeco.gr  advises users to change their password regularly for security reasons and to avoid using the same passwords that are easily detectable. 

6. UNDERAGE USERS
Furdeco.gr   is not making transactions with underage users, and as a result it does not collect information of underage users, as they are defined by the Greek legislation, i.e. a person younger than 18 years old.


7. OTHER INFORMATION PROVIDED BY VISITORS
If the visitors of Furdeco.gr  use the communication abilities provided by this website in order to give information other than personal, such as suggestions concerning the website or ideas for publicity and products, as well as any other relevant information, these information will come into Furdeco.gr   possession with the consent of the visitor, and may be used / exploited by Furdeco.gr   in any way (e.g. reproduction, modification, disclosure to others, etc.) for commercial or non commercial purposes. The visitor who provides such information, suggestions and ideas waives from any right to such information, suggestions and ideas that have been provided voluntarily, as well as to any right of compensation for the use of the above material by Furdeco.gr.


8. ETHICS AND RESPONSIBILITIES OF THE USERS / MEMBERS - DAMAGE / COMPENSATION
The visitor/ user of the present website is the only one responsible for the legal use of the website and he / she is obligated to desist from any illegal act and abusive behaviour, as well as from the adoption of illegal practices and practices of unfair competition. Users / visitors are forbidden from sending or distributing illegal material through Furdeco.gr  . Such material could include material that violates the rights of third parties (for example, intellectual property rights, rights of privacy and confidentiality) and /or are false, threatening, libellous, offensive, defamatory or instigating criminally punishable acts. The visitors / users are also prohibited to damage minors, counterfeit or alter the identification information of users / members having as purpose to disguise the origin of the content transmitted through Furdeco.gr  . The suspension, post, email or use of any other mean for the installment of unsolicited advertising or content relevant to the promotion of products or services or third party websites, as well as sending unwanted and unbidden by the customer e-mails or any other form of promotion of unwanted content is prohibited. Any form of third-party harassment is prohibited. The visitors / users agree that they will not endanger the security of this website and that they will not prevent any user from having access to this website. The use of the website for illegal purposes involves civil and criminal penalties. The visitor / user agrees and acknowledges that Furdeco.gr   bears no responsibility for the material with the above characteristics, which comes from third parties and it is hosted on its website, and in any case can it be considered, that Furdeco.gr   endorses or accepts such content. Furdeco.gr   does not control and is making no preventive control of the content and the information that third parties publish and notify and it does not bear any responsibility for them. The users / members understand and accept that by using the services of Furdeco.gr   they may be exposed to offensive, immoral or illegal content. If Furdeco.gr   has been informed that some content is causing ethical damage or any other form of damage to a third person, it retains the right to proceed directly to the deletion of that content and simultaneously to disrupt the function of the account of the user / member, who is violating the terms of the present document. Furdeco.gr  states that it will cooperate with any police, judicial or public authority, so as to reveal the identity of users publishing or transmitting such material or information.The visitors /users pledge that the information submitted to Furdeco.gr   is complete, correct and accurate, that they comply with the rules of the Greek Law and in particular with the provisions of the telecommunications legislation, that they refrain from any illegal and contrary to fair use of Furdeco.gr   and that they do not violate any kind of rights of third parties and in particular the personal privacy.n the event that a visitor/user causes technical damage to the website or to the systems that transmit the website to visitors / users, he /she shall be liable for any damage arising from such damage and he/ she will incur any form of expenditure for the restoration of the damage. The visitor / user of Furdeco.gr   also understands and accepts that he /she retains the exclusive responsibility to compensate Furdeco.gr   and its partners for any legal dispute that may arise between the first and third entities due to the content that the visitor /user has made available for suspension, publication or transport through the services of Furdeco.gr  , as well as in case of incorrect information input during the registration or data update and in general in the event of any form of violation of these terms of use.


9. DURATION
The visitor / user understands and accepts that Furdeco.gr   owns the exclusive right to stop, without former notification, the use of the password / passwords to the provided services or / and to interrupt the provision of the content to the visitors / users that are seemed to have violated the letter and the spirit of the present terms of use. Furdeco.gr   bears no responsibility towards the visitor / user for the above mentioned interruption or for any case of a claim associated with the above mentioned interruption.


10. ADVERTISING
Furdeco.gr   is under no circumstances responsible for the communication of the visitor / user with the third service providers who advertise or are advertised in Furdeco.gr   and for any kind of commercial transaction that may arise from the relationship between them. 


11. LIMITATION OF LIABILITY
Furdeco.gr   is not responsible towards its customers / users for damages that may occur through the use of the services and the contents of Furdeco.gr  , which they carry out on their own initiative and with knowledge of the present terms (except for the cases of paragraph 14 "Product Returns"). In cases of force majeure, Furdeco.gr   is reserved to the delivery time of the products. Furdeco.gr   can provide no guarantee for the availability of the products, but can guarantee for the timely notice of the final consumers for the non-availability of the products. Furdeco.gr   does not guarantee that the website or the servers through which the website is available to the customers / users do not contain "viruses" or other harmful software programs and it will not be liable for any kind of damage that the visitor /user may suffer by pages, services, options and contents of Furdeco.gr  , which he / she uses on his /her own initiative and responsibility, for example but not restrictively, damage due to illegal actions of third parties, such as interception or decryption of codes and data, virus spread during the use of the website or information download of its content, or problems that may occur during the use of computers (e.g. loss of data etc.). Furdeco.gr   is used as it is, without any expressed or indirectly declared guarantee and according its availability. Furdeco.gr   makes reasonable efforts for the maintenance and the availability of its content. Nevertheless, the users accept that Furdeco.gr   is entitled to amend and/or temporarily or permanently pause the whole content or a part of it with no notice to users, since the availability can be affected by the equipment of the users, from other communications networks, from the large number of people who are trying to make use of Furdeco.gr   at the same time, or from other causes. Therefore, Furdeco.gr   does not accept liability for any kind of damage (positive, negative, negligent, contractual or other) arising from users' incapability to access the website, for the termination of the whole or parts of the website, for the delay, non-delivery, interruption or poor reception quality of the services or for the loss of the contents of the services, or for the existence of other errors. In every case Furdeco.gr   retains the right to suspend at any time temporarily or permanently the whole or any part of the website for maintenance or upgrade or for any other reason. Furdeco.gr   does not guarantee that the pages, the services, the options and the contents will be provided without interruption, without errors, that this web site will be safe, that errors will be corrected in this website or that the server that makes Furdeco.gr  available does not have viruses or other harmful components. The cost of the possible corrections or services is up to the visitor /user and under no circumstances up to Furdeco.gr.


12. COOKIES
Furdeco.gr  uses cookies to identify the users. Cookies are small text files that are stored on the hard disk of each user. The cookies do not have access to the documents or files of the user's computer and are used only to facilitate the user's access to specific services, for marketing purposes, as well as for statistical purposes, so as to set out the areas where the services of Furdeco.gr   are useful or popular. The user can set up his / her server, so as not to receive cookies, either globally or on a case-by-case basis. In this case, the user may not have further access to these services. 


13. LINKS TO OTHER WEBSITES
Furdeco.gr   may contain links to other websites. The interface of Furdeco.gr   with other websites through links is made only for the convenience of visitors / users and in order to complete the information provided for specific issues. These websites are not under the control of Furdeco.gr   and therefore Furdeco.gr   is not responsible for the availability, content, the policy for the protection of personal information, the quality and the completeness of their services. Furdeco.gr   is not responsible for any direct or indirect damage of the users / visitors, resulting from the use of the possible interface with another website through links or from the use of data and information that are contained in a similar website. Therefore, for any problem that may arise during the visit / use of the website, the visitor / user must apply directly to the relevant websites and web pages, which bear full (civil and criminal) responsibility for the safety, the legitimate, the validity of the content of their websites and of the provision of services and any liability by Furdeco.gr   must be excluded. At any case Furdeco.gr   should not be assumed to endorse or accept the content or the services of these websites and the content or the services of the websites to which it refers or is somehow associated and Furdeco.gr   expressly disclaims any liability from the content, privacy policy, quality content and services of these websites.


14. RETURNS
The customer has the right to return the products he / she purchased from the present e-shop and ask for their replacement.

Cases  in which Furdeco.gr  is responsible and will bear the cost of product pick up and exchange:
Any case in which FURDECO has mistakenly delivered a product that was not ordered but the customer.
Any case in which FURDECO has delivered one or more  product(s) with material defects covered by its guarantee.


Cases in which the customer is responsible: any case in which the customer is not satisfied with the product(s) because the product(s) does not meet his or her expectation for any reason. In these cases the customer has to return the product(s) at his/her own expense while FURDECO will cover the shipping cost of replacement product(s).


In all of the above cases any product(s) must be returned within seven (7) days of receipt with true date proved by the courier’s waybill. All returns must be made in the original condition product(s) were delivered in complete with all tags and packaging materials as well the tax documents that accompanied delivery  (Retail Sale Receipt). We recommend that the customer contacts Furdeco.gr by phone at 210 6747171 or e-mail at furdeco@otenet.gr before  returning any products.

FURDECO reserves the right not to accept returns not made within seven (7) calendar days from the receipt of the product(s) by the customer.


15. DISCOUNT COUPONS AND PROMOTIONAL ACTIVITIES
Discount coupons have specific time validity and have to be entered during the first stage of the ordering procedure. In each order only one discount coupon can be accepted. The various products discounts that appear on the website of this e-shop are valid until stock lasts and only for the time period of each promotional activity.


16. GUARANTEE
Furdeco.gr makes every effort not to manufacture of receive any defective products and even in the case such a product is manufactured or received, pre-delivery inspections ensure that such products do not reach customers. Furdeco.gr will repair or replace at no cost to the customer and wιthin a reasonable time any product with a manufacturing defect  specifically with defective sewing, fabric and/or secondary materials. This guarantee does not cover normal wear and tear as well as damage that resulted from improper use or care of the product.


17. ORDERS/ PRODUCT DELIVERIES / SHIPMENT COSTS OVERVIE
Furdeco.gr  delivers its products to all the regions of Greece and Cyprus via ACS and TNT. Deliveries are made daily, except for Saturday and Sunday, holidays or general strike days, during the working hours and depending on the availability of the couriers.  

Prices:  All prices indicated on Furdeco.gr include Value Added Tax (VAT). Furdeco.gr  retains the right to change  prices without prior notice to the customers. However, in all cases the customer will be charged with the price(s) valid at the time the order was placed.

Order Completion / Confirmation:  When the ordering process is complete, the customer will receive confirmation including the order number via e-mail or by telephone by Furdeco.gr. 

Order Cancellation: If the customer wants to cancel an order that has been placed on Furdeco.gr he or she should contact FURDECO ΜΕΠΕ by phone at 210 6747171 or e-mail at furdeco@otenet.gr. Orders may be cancelled anytime before shipment.

Changing your order: After the completion of the order no changes can be made. If the customer wishes to make changes he or she should cancel the order and place a new one.

Product Availability: In case that a requested item is not available, Furdeco.gr  will contact the customer by e-mail or telephone within reasonable time period since the day of the order, in order to inform the customer for the estimated delivery date. If the estimated delivery period of an item is not acceptable by the customer, he /she may cancel said item, while the rest of the order remains unchanged.


Delivery Period: FURDECO usually ships within seven (7) business days from reception of web orders, depending on the availability of the products. For special constructions, delivery is within twenty five (25) days (after contacting with supervisors). In cases where the estimated delivery period is more than 7 days Furdeco.gr will contact the customer for instructions


Shipping Costs / Cash on Delivery: Shipping costs to Greece and Cyprus are free for all orders of three hundred Euro (300€) or more. Shipping costs to all other countries are free for all orders of five hundred Euros (500€) or more. Lower orders are calculated based on ACS’s and TNT’s tariff and are paid by the customer.


18. PAYMENT METHODS

Payment with Credit Card
Credit Card payments are processed via Alpha Bank’s secure system which offers the extra protection of  Verified by Visa, MasterCard, MasterPass,American Express SafeKey, American Express and Diners SecureCode services. When credit card information is entered and verified by the system a deposit equal to the amount of the order is held on the customer’s account.  This hold is released and the customer’s credit card is charged accordingly on the day the order is shipped. For additional security all credit card transactions are processed by Alpha Bank’s Secure Payment. After the ordering process is competed customers are re-directed to the secure server of Alpha Bank’s Secure Payment system. All communications between the customer, Alpha Bank’s Secure Payment and Visa, MasterCard, American Express and Diners are fully encrypted. No customer credit card information is stored anywhere once the payment process is complete ensuring a very high security level for all your credit card transactions on Furdeco.gr. As Furdeco.gr does not store credit card information, customers are requested to re-enter such information every time they place an order.

 


Payment via bank transfer
Customers who wish to pay via bank transfer should choose «bank transfer» as payment method when placing their order and arrange for a transfer equal to the order amount to FURDECO ΜΕΠΕ’s account with Alpha Bank:

Beneficiary: FURDECO ΜΕΠΕ
Account Number:  ALPHA BANK 359002320004509
ΙBAN: GR3301403590359002320004509
BIC Code :CRBAGRAA

 

bearing all transfer costs. Customers should always enter their name and/or order number in the transfer details and send all the relevant transfer information to Furdeco.gr e-mail: furdeco@otenet.gr

Orders are released upon reception of the funds.


19. COURIERS
All products are shipped by courier companies to which Furdeco.gr  provides the personal information of the users, including their name and surname, the delivery address and their telephone that is necessary in order to complete the shipment.


20. ORDER DELAYS
Your order might be delayed for the following reasons:1. The product is out of stock and no longer available. In this case, Furdeco.gr  will contact the customer in order to inform him / her and offer an alternative solution.2. In cases of extreme weather conditions or strikes, as well as in case of force majeure, that can affect the transport and the delivery of the customer's order. In those cases, and if it is possible, Furdeco.gr   will contact the customer as soon as possible, so that the customer can express whether he / she wishes the completion of his order under these circumstances.3. If a problem arises in the customer's order (e.g. related to the product, or to the payment etc.) but the telephone communication with the customer or / and the email communication is not possible because the personal information that the customer registered were not correctly updated.


21. APPLICABLE LAW AND JURISDICTION
The present terms of use and the use of the website Furdeco.gr  are governed by the Greek Law, by the provisions of the European Union that are applicable in the Greek Legislation and by relevant International Treaties. In case that one of the present provisions becomes illegal, invalid or unenforceable that shall not affect the validity or of any other terms. The courts of Athens, Greece have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the use of Furdeco.gr and or the present terms.


22. CONTACT
For more information and suggestions concerning Furdeco.gr, users and customers may contact FURDECO customer service daily from 09.00 a.m. to 04.00 p.m by phone at +30 210 6747171, via  e-mail: furdeco@otenet.gr or by post to 256 Kifissias Ave, 15231, Kifisia, Greece

 

FUR DECO products come with after sales service

Η άριστη κατάρτιση και η εμπειρία κατασκευής, προσφέρουν τη δυνατότητα ανακατασκευής, επέκτασης ή επισκευής, οποιαδήποτε στιγμή, σε μικρό χρονικό διάστημα και με άριστα αποτελέσματα.